Terms of Service
Last updated: 26 July 2026
These Terms of Service (“Terms”) govern your use of the FitbasixAI mobile app and FitbasixAI Gym (together, the “Service”), provided by FitbasixAI. By creating an account or using the Service, you agree to these Terms.
1. Using the Service
You must be at least 13 years old to use FitbasixAI. You're responsible for maintaining the security of your account and for all activity under it. Don't misuse the Service — including attempting to reverse-engineer the AI models, abusing free-tier quotas through multiple accounts, or using the Service for any unlawful purpose.
2. Nutrition & fitness disclaimer
FitbasixAI provides AI-estimated nutrition information and general fitness tracking tools. It is not a substitute for professional medical, nutritional, or fitness advice. Estimates from meal photo analysis may not be fully accurate. Consult a qualified professional before making significant changes to your diet or exercise routine, especially if you have a medical condition.
3. Subscriptions & billing
Free plan usage is subject to daily/monthly quota limits described on our Pricing page. Pro subscription payments are processed via Razorpay and billed monthly in INR. You may cancel or downgrade at any time; refunds are not provided for partial billing periods except where required by law. FitbasixAI Gym is billed separately per branch per month, as agreed with your gym at signup.
4. Your content
You retain ownership of the meal photos and data you submit. By using the Service, you grant us a limited license to process that content solely to provide the Service (e.g. sending a meal photo to our AI provider for analysis, as described in our Privacy Policy).
5. Gym owner accounts
If you use FitbasixAI Gym, you are responsible for the accuracy of member data you enter and for obtaining any consent required from your members to process their attendance and membership data through the Service.
6. Termination
We may suspend or terminate access to the Service for violation of these Terms. You may stop using the Service and request account deletion at any time.
7. Disclaimer & limitation of liability
The Service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, FitbasixAI is not liable for indirect, incidental, or consequential damages arising from your use of the Service, including reliance on AI-estimated nutrition data.
8. Changes to these Terms
We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
9. Contact
Questions about these Terms? Email us at support@fitbasix.com.